Our Staff

Katy Mizikowski

BC-HIS, Partner

Katy began working for her father in 1995. She quickly learned that the work her father was doing to help people was something that she wanted to be a part of. After several years working in the customer service industry, she knew that this was an opportunity to really be part of something bigger that truly changes people’s lives. She began her training in 1996 and received her PA Fitter Registration Certificate in 1997. Katy went on to earn her National Board Certification in Hearing Instrument Sciences later in her career. In 2013 Katy became a Partner at Auditory Services LLC and is the current Administrator and Specialist you will meet during your visit. Katy’s passion to help people hear better and be in the know of the most up to date technology from Audibel has allowed her to maintain generation after generation of families as patients.

James Ferrell

Owner, Retired

Jim was born and raised in Erie, PA and spent many years working in the retail appliance business. He also sold boats for a brief time. After all of his years in retail he found himself unemployed and knew in his 40’s he needed a career that would be his forever career. He also knew after all his years in retail he wanted to do something that was really going to help people and develop relationships. He is hard of hearing himself and has worn hearing aids for over 30 years. His father was also hard of hearing and a hearing aid user. He purchased Auditory Services in Erie in 1991 and in Franklin in 1992. In 2013 he made his daughter, Katy Mizikowski, BC-HIS his business partner. Jim officially retired in 2015 and is very happy living with his wife, Linda, in Florida.

Patient Reviews

Read a Few of Our Google Reviews

4.9 out of 5 Stars based on 109 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

Reviewer Profile Photo Wallace Bedortha, on Google

I'm a senior citizen and new things can be hard to use sometimes. But the staff at Auditory Services are well trained, easy to understand, and quite knowledgeable. My aids work well and there really isn't much to remember. Good hearing aids and good people.

Reviewer Profile Photo Carole Lyon, on Google

It was an emergency visit and they took me very quickly. Lost my hearing aid during the snowstorm. Re-ordered me another one and will be here within a week. Thank you for the great service.

Reviewer Profile Photo Barbara Chroscielewski, on Google

Always a pleasure to come here. Super friendly caring personnel who absolutely truly care about the customers needs.

Reviewer Profile Photo tweeladee, on Google

Everthing went well.

Reviewer Profile Photo Linda Nickas, on Google
Reviewer Profile Photo Linda Olson, on Google

My appointment was made for me, obstacle 1 out of the way. I chose to check this business out , as it came highly recommended. The warm greeting, peaceful atmosphere and smiling assurance put me at ease immediately. I never felt rushed or pressured or stupid. Katy took her time...

Reviewer Profile Photo Karen T, on Google

Have come here for years for service and have not been disappointed. Great place, very courteous and professional.

Reviewer Profile Photo Anne Bardol, on Google

I’ve had very good experiences with Auditory Services. I have been going here for three years now with hearing concerns. They have given me a free hearing test once a year at no cost. All the women who work here are very professional, thorough and kind.

Reviewer Profile Photo Cheryl Servidio, on Google

Good appointment This is bob smith on my daughter’s acct

Reviewer Profile Photo Robin Smith, on Google

Very friendly office staff. Answered questions and were attentive to concerns.

Reviewer Profile Photo Lisa Keiser, on Google

Quarterly check up. They take care of any problems if you have any. All was fine with mine. Just changed the filters and looked them over.

Reviewer Profile Photo Myron Rogerson, on Google
Reviewer Profile Photo Ronald Crist, on Google
Reviewer Profile Photo Mary Lyons, on Google
Reviewer Profile Photo Aaron Dundon, on Google

People. Are very courteous i'm very Helpful and knowledgeable

Reviewer Profile Photo margaret kertulis, on Google

Thorough and professional

Reviewer Profile Photo Mary Sansone, on Google
Reviewer Profile Photo Jon Jelinek, on Google

This review is on behalf of my mother, Gladys: The entire staff is friendly and welcoming. Katy, who fitted me for my hearing aid, was exceptionally kind, patient, and understanding—even with my accent! I always feel comfortable and at ease when I visit.

Reviewer Profile Photo Andrea Rodriguez, on Google

Great service with a friendly staff! Highly recommend

Reviewer Profile Photo Rich, on Google

Professional, courteous service.

Reviewer Profile Photo Linda Heacox, on Google
Reviewer Profile Photo V P C, on Google
Reviewer Profile Photo Greg Capito, on Google
Reviewer Profile Photo Tim Welsh, on Google

Great experience fixed my hearing fast great service as usual. very professional fix my hearing aids right the first time another great experience .

Reviewer Profile Photo Timothy Kuntz, on Google